MBTA: Visualizing systemwide bus crowding

I developed this project during my summer co-op in the Office of Performance Management and Innovation at the Massachusetts Bay Transit Authority (MBTA) in the summer of 2016.

When I began the co-op, my department had recently received the results of a system-wide study of bus crowding carried out by their partners at the MIT transit lab. The data was available in a database, but the team wanted a browsable web interface that would allow internal parties to explore the data and identify crowding problems throughout the day along different routes.

As the sole designer and developer on the project, I met with groups in several related departments, and worked in close partnership with Arthur Prokosch (database analysis) and Laurel Paget-Seekins (project oversight) to develop a visualization that would suit their needs.

The live version of the website was only released for internal use, but you can get a sense of the project by viewing the videos below. The first video shows the main website dashboard, which shows crowding for different routes. The second video is a system-wide map highlighting the worst crowding throughout the day.


The official MBTA blog post about the project is here.