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I am currently working as design lead for a suite of products that support the clinical trial planning and monitoring process. I manage a small team of designers working on the project, and coordinate deliverables across two (soon to be three) products, with a new release every month. My responsibilities include:
- UX research and product strategy support for the application (including client feedback and usability sessions)
- Collaborate with engagement, managed service, commercial and product teams to develop comprehensive picture of our market, clients, and persona, and to collect feedback on our application and use cases
- Create detailed user persona, process maps, and identify core user tasks for the application
- Develop requirements, vet technical details and stage out features for development in partnership with the product and engineering teams
- Create designs for all data visualizations and associated functionality within our application suite
- Rough out high-level concepts and application architecture, map out large-scale workflow updates and refine feature details to support more complex use cases
- Maintain close working relationships with the design team at our parent org to ensure style guide consistency and alignment between teams, lead conversion to a new style system, and architectural upgrades to support platform expansion
- Hire, manage and mentor a team of designers in developing individual feature designs and refining details to support the application architecture and workflow
- Create and maintain an application-specific component library in Figma and a standing design documentation library
- Weekly standup and stakeholder review sessions for an ongoing partnership with a key client
- Manage project Aha and JIRA boards and produce quarterly team reports, including performance metrics and goal attainment scores
- Built a design research archive containing transcripts, recordings, user feedback, and summary documents for all research and feedback initiatives over a 2 y period, and indexed all materials in a database in Excel to support feedback reporting